Why is now a good time to join us?
We rolled out our new forex product in 2023. This means you’ll play a massive role in building the service, owning projects end to end and be perfectly positioned to become an integral part of the team. Going forward we aim to expand globally and leverage our agility, inventiveness and drive to improve the livelihoods of billions. Joining now offers the rare opportunity to play a massive role in this goal.
The opportunity
As a Relationship Manager, we are looking for a charismatic individual with excellent written and oral communication skills. Your responsibilities will include managing your own branch of clients, requiring outstanding logistical, administrative, and computer literacy skills. The goal is to provide customer-centric service autonomously, personalised according to each client’s needs and investment goals.
What you’ll do
- Thoroughly understand the investment process and guide clients through it with extensive training
- Act as the first point of contact for clients on Future Forex matters
- Communicate market conditions, assist clients in preparing for trades
- Explain the Approved International Transfer application process to clients and assist them in collecting necessary documents with the goal of maximising the client’s annual foreign investment allowance usage, thereby maximising the clients’ returns and thus the Relationship Managers’ service fee
- Maximise client returns by implementing the correct trading strategy
- Assist in setting up any accounts required for trading
What you’ll need
- A minimum of 2 years experience in a client-facing role
- A tertiary degree (or equivalent NQF 6 qualification) – ideally in management, finance, economics or a related field
- Technical literacy & competency, demonstrating the ability to rapidly learn and adapt to new systems
- A solid understanding of crypto asset arbitrage
- Strong administrative, interpersonal, and mathematical skills
- Excellent problem-solving abilities
- Comfortable working remotely, demonstrating self-starting capabilities
- Outstanding communication skills, both within a remote team and with external clients
- Fluent in English
What it’s like to work here
- We’re deliverable focused: Working a set amount of hours a week is not important to us. What matters is how quickly we can bring high quality deliverables to production. If you’re focused and effective, you’ll find yourself well rewarded!
- We reward excellence: We deeply appreciate anyone who relishes making a real impact and is happy to go the extra mile in doing so. We are quick to reward those who overachieve.
- We don’t like micromanaging: Micromanaging is an inefficiency we’d prefer to avoid! We want to integrate you quickly so you can manage your own time and projects. That being said we love collaboration, so we’re always happy to help one another and will never leave you in the dark!
- We’re all about transparency: We believe transparency is key to our success and have made it the cornerstone of our services. We focus on transparency and open discussion amongst our team to help the best answers and ideas bubble to the surface. This has the added benefit of creating a fun and open workplace where ideas flow.