Administrative Officer
The Administrative Officer’s primary goal is to support the successful onboarding of new Arbitrage clients.
When applying for this position:
Please add a cover letter to your CV specifying the following:
- Reason why you will be a good fit for this position.
- Expected gross annual salary (before all deductions).
- Notice period.
Who are Future Forex?
Our mission is to transform the Forex industry in South Africa through premium support, automation, innovation (ie. Blockchain), and complete transparency. In addition to this, we also continue to enhance our Crypto Arbitrage investment product, which to date yields returns leagues ahead of traditional investments, making it one of the best-performing investment products in South Africa.
Future Forex is powered by a young, open-minded team that values autonomy and works remotely. We’re looking to grow exponentially in the Forex space and need to scale our service efficiently to do so.
The opportunity
For this Administrative Officer role, we are looking for a people’s person with professional written and oral communication skills. This team member will have outstanding logistical, administrative and computer literacy skills that allow them to quickly learn and leverage our systems.
What you’ll do
- Pre-fill and send out onboarding forms.
- Upload any relevant documents to the relevant hosting service.
- Add client’s details and submit them to the designated third party backends/databases when applicable.
- Submit applications on behalf of clients and follow-up on these via SARS e-Filling.
What you’ll need
- Technical Proficiency: Ability to quickly learn and navigate new systems with ease.
- Fluent in English.
- Effective communication skills with a demonstrated ability to collaborate seamlessly within a team environment.
- Exceptional administrative skills with a keen ability to manage and organise tasks effectively.
- Strong mathematical competency.
- Excellent problem-solving skills, capable of identifying and resolving issues efficiently.
- Comfortable working independently in a remote environment, with a proactive and self-starting attitude.
- Meticulous attention to detail, ensuring precision and accuracy in all tasks.
- Proficient in multitasking, adept at handling multiple responsibilities concurrently.
- Strong time management skills, enabling efficient and organised completion of tasks within designated timelines.
- Proficient in fundamental computer skills, including Microsoft Word and Excel, as well as adept in email correspondence.
What it’s like to work here
We’re deliverable focused: Working a set number of hours a week is not important to us. What matters is how quickly we can bring high quality deliverables to production. If you’re focused and effective, you’ll find yourself well-rewarded!
We reward excellence: We deeply appreciate anyone who relishes making a real impact and is happy to go the extra mile in doing so. We are quick to reward those who overachieve with deserving performance bonuses.
We don’t like micro-managing: We want to integrate you quickly so you can manage your own time and projects. That being said, we love collaboration, so we’re always happy to help one another and will never leave you in the dark!
We’re all about transparency: We believe transparency is key to our success and have made it the cornerstone of our investment offering, giving clients full access to their funds and trading history at all times. We also focus on transparency amongst our team, creating an enjoyable and inclusive workplace.